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Axis Bank Branch Relationship Manager: Are you looking to build a successful career as a Branch Relationship Manager at Axis Bank? This role offers a dynamic opportunity to manage high-value client relationships, provide customized financial solutions, and contribute to the bank’s growth.
As a Branch Relationship Manager, you’ll play an important role in customer acquisition, enhancing relationships, and expanding the bank’s assets under management. You’ll be responsible for engaging with priority customers, identifying new opportunities, and cross-selling products.
This guide will explore Axis Bank, the Branch Relationship Manager job overview, the roles and responsibilities, eligibility criteria, skills required, and the branch relationship manager salary.
About Axis Bank
Axis Bank is one of India’s largest private sector banks, offering a range of financial services to various customer segments. The bank has a strong presence with over 4,500 branches and international offices across major global markets. Branches have a vital role in customer engagement, deposit mobilization, and expanding the bank’s products and services.
As a Branch Relationship Manager, you’ll be integral to building and maintaining client relationships, providing customised financial solutions, and driving growth through customer acquisition. At Axis Bank, you’ll have opportunities to grow in a dynamic, digital-first banking environment.
Axis Bank Branch Relationship Manager Job Overview
As a Branch Relationship Manager at Axis Bank, you will manage client relationships, offer customized financial solutions, and ensure the growth of assets under management. This is a full-time role with competitive compensation based on experience.
Here, below we’ve provided a quick overview and highlights of the Axis Bank Branch Relationship Manager Job:
Axis Bank Branch Relationship Manager Job: Overview | |
Particulars | Details |
Organization | Axis Bank |
Post Name | Branch Relationship Manager |
Eligibility | Graduation/Post-graduation from a recognized institute with relevant work experience |
Employment Type | Full-time |
Salary | ₹5 LPA – ₹13.3 LPA |
Location | New Delhi, India |
Official Website | axisbank.com |
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Axis Bank Branch Relationship Manager Roles and Responsibilities
As a Branch Relationship Manager at Axis Bank, your role is vital in maintaining and growing customer relationships while ensuring the bank’s financial products meet client needs. Below are the key responsibilities:
- Provide Financial Solutions: Offer tailored financial solutions to priority customers while maintaining high service standards.
- Client Relationship Management: Maintain detailed customer profiles, including risk assessment, demographics, and assets with the bank.
- Customer Engagement: Strengthen client relationships and increase wallet share through continuous engagement and targeted activities.
- Cross-Selling: Promote the bank’s products and services, as well as third-party investment products, to deepen relationships.
- New Customer Acquisition: Identify potential customers through referral leads and convert them into clients.
- Achieve Targets: Meet monthly targets set by the organization in terms of customer acquisition and portfolio management.
- CRM Tracking: Record and track all customer interactions using the CRM system to ensure accuracy and compliance.
- Compliance: Adhere to KYC/SEBI regulations, maintaining legal and ethical standards throughout customer engagements.
Also Read: Common Types of Online Banking Fraud
The Branch Relationship Manager has a crucial role in expanding Axis Bank’s reach while ensuring the highest level of customer satisfaction.
Axis Bank Branch Relationship Manager Eligibility Criteria
To qualify for the Branch Relationship Manager position at Axis Bank, candidates must meet the following criteria:
Axis Bank Branch Relationship Manager Job: Eligibility Criteria | |
Criteria | Details |
Educational Qualification | Graduation or Post-graduation from a recognized institute |
Languages | Proficiency in English |
Experience Required | 6-10 years of experience in managing High Net-Worth (HNW) clients |
Skills Required for Axis Bank Branch Relationship Manager Job
To excel in the Branch Relationship Manager role at Axis Bank, candidates must possess a variety of skills to manage client relationships effectively and meet the demands of the job. Here, we’ve mentioned some of the top required skills for branch relationship manager roles:
1. Client Relationship Management
Strong interpersonal skills are key to building and maintaining long-term relationships with clients. As a Branch Relationship Manager, you’ll need to gain clients’ trust and deliver customized financial solutions.
For example, regular engagement and personalized financial advice can lead to deeper client loyalty and higher business potential.
2. Communication Skills
Excellent verbal and written communication is crucial for explaining complex financial concepts to clients in a clear and concise way. The ability to communicate effectively can improve client satisfaction and make complex products more accessible to customers.
3. Sales and Negotiation Skills
A proven sales track record is important for meeting and exceeding targets. This includes the ability to negotiate and close deals with clients, ensuring that both their needs and the bank’s objectives are met.
For instance, successfully cross-selling investment products or services can enhance the overall relationship.
4. Financial Knowledge
A deep understanding of banking products, services, and financial markets is necessary to provide sound financial advice. This includes analyzing financial statements and offering solutions that align with the client’s needs. This skill helps in recommending the right investment products and services.
5. Problem-Solving and Analytical Abilities
Being able to address complex client issues and come up with practical solutions is critical. For example, analyzing a client’s financial situation and offering the right investment solutions requires strong problem-solving skills and an in-depth understanding of banking products.
6. Stress Management and Deadlines
The role demands the ability to handle pressure and meet deadlines, especially when working with high-net-worth clients or in a fast-paced banking environment. The ability to stay calm and focused ensures smooth client interactions and helps maintain high service standards.
7. Networking and Relationship Building
Strong networking abilities help in acquiring new clients and maintaining healthy business relationships. Whether through networking events, referrals, or social engagements, the ability to build a broad professional network is key to growing the bank’s client base.
Also Read: Top Reasons to Pursue a Banking and Finance Course in 2025
Moreover, a Branch Relationship Manager needs a well-rounded skill set that includes relationship management, communication, sales, financial knowledge, problem-solving, and networking to succeed in this fast-paced and rewarding role.
Axis Bank Branch Relationship Manager Salary
The branch relationship manager’s salary at Axis Bank varies depending on experience, location, and other factors. Here’s an overview of the estimated salary range:
Axis Bank Branch Relationship Manager Job: Salary | |
Salary Component | Amount (INR) |
Base Salary | ₹5L – ₹13.3L per year |
Average Base Salary | ₹6L per year |
Additional Pay | ₹1L per year (including bonuses, stock options, commission, etc.) |
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Furthermore, The Branch Relationship Manager role at Axis Bank offers a great opportunity for professionals with strong client management skills and sales experience. With a competitive salary and dynamic work environment, it’s an excellent career move for those looking to grow in the banking sector.
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The Branch Relationship Manager at Axis Bank is responsible for managing customer relationships, providing financial solutions, and ensuring a superior customer experience. This includes acquiring new clients, cross-selling products, and tracking customer profiles. The branch relationship manager's salary at Axis Bank ranges between ₹5L and ₹13.3L annually, including base salary and additional pay. On average, the base salary is ₹6L per year, with additional pay like bonuses. To apply for the Branch Relationship Manager job, candidates must have a graduation or post-graduation degree and 6-10 years of experience managing high-net-worth clients. Strong communication and relationship-building skills are essential. To prepare for a Branch Relationship Manager role, it's important to gain experience in sales, financial products, and customer relationship management. Joining courses such as the PW Skills BFSI Certification Online Course can help you develop the necessary skills and knowledge for this position. A Branch Relationship Manager should have excellent communication, sales, financial acumen, and problem-solving abilities. Strong interpersonal skills and the ability to manage complex client relationships are also critical for success in this role.Axis Bank Branch Relationship Manager FAQs
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